Head of Client Services
The role of the account manager has always sat at the intersection of client needs and agency delivery. In a…
In agency life, meeting expectations is just a baseline that keeps your client relationship ticking over, but it doesn’t build…
Within a marketing agency, I’ve found you often spend a lot of time trying to turn vague ambitions into concrete…
In a marketing agency, project management is how you move from having a great idea, to delivering great results. As…
As TAL is a performance marketing agency, it goes without saying that we talk a lot about performance: a stronger…
Running a year-end review can seem like a daunting task but also an exciting one. When done well, a year-end review becomes something a lot more powerful and sets the tone for the year ahead.
A new year brings a fresh start to this task as it gives us the ability to truly get organised and set ourselves up for a great year ahead.
Client success isn’t just a buzzword here at TAL; it’s a philosophy that’s woven into every part of our work….
Attracting clients is only the first step in building a successful company. The trickiest part lies in keeping them. It’s…
What is client onboarding? Client onboarding occurs when an agency or business brings on a new client. The process of…
You can’t eat a hotdog without tomato ketchup (it’s not up for debate), and you can’t run a successful business…
Want to improve your relationship with your clients? Come right this way. Our account management team gives their top tips…
